{"transactions":[{"id":919988,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2026-02-04T21:02:40.000Z","date":"2026-02-02","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":23000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-26-000004","document":"form4-02042026_090237.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000004/form4-02042026_090237.xml","form_type":"4"}},{"id":919987,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2026-02-04T21:02:40.000Z","date":"2026-02-02","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10.25,"value":51250.0,"ownership":{"direct":true},"footnotes":[{"field":"kind","element":"transactionCoding","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001259393-26-000004","document":"form4-02042026_090237.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000004/form4-02042026_090237.xml","form_type":"4"}},{"id":919986,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2026-02-04T21:02:40.000Z","date":"2026-02-02","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-26-000004","document":"form4-02042026_090237.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000004/form4-02042026_090237.xml","form_type":"4"}},{"id":947778,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2026-01-06T21:15:52.000Z","date":"2026-01-02","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":28000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-26-000002","document":"form4-01062026_090142.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000002/form4-01062026_090142.xml","form_type":"4"}},{"id":947777,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2026-01-06T21:15:52.000Z","date":"2026-01-02","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10.24,"value":51200.0,"ownership":{"direct":true},"footnotes":[{"field":"kind","element":"transactionCoding","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001259393-26-000002","document":"form4-01062026_090142.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000002/form4-01062026_090142.xml","form_type":"4"}},{"id":947776,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2026-01-06T21:15:52.000Z","date":"2026-01-02","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-26-000002","document":"form4-01062026_090142.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939326000002/form4-01062026_090142.xml","form_type":"4"}},{"id":982329,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2025-12-03T21:05:22.000Z","date":"2025-12-01","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":33000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-25-000009","document":"form4-12032025_091215.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000009/form4-12032025_091215.xml","form_type":"4"}},{"id":982328,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-12-03T21:05:22.000Z","date":"2025-12-01","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10.07,"value":50350.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001259393-25-000009","document":"form4-12032025_091215.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000009/form4-12032025_091215.xml","form_type":"4"}},{"id":982327,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-12-03T21:05:22.000Z","date":"2025-12-01","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-25-000009","document":"form4-12032025_091215.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000009/form4-12032025_091215.xml","form_type":"4"}},{"id":1007141,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2025-11-05T21:01:56.000Z","date":"2025-11-03","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":38000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-25-000007","document":"form4-11052025_091151.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000007/form4-11052025_091151.xml","form_type":"4"}},{"id":1007140,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-11-05T21:01:56.000Z","date":"2025-11-03","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":14.44,"value":72200.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $14.23 to $14.74. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001259393-25-000007","document":"form4-11052025_091151.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000007/form4-11052025_091151.xml","form_type":"4"}},{"id":1007139,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-11-05T21:01:56.000Z","date":"2025-11-03","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-25-000007","document":"form4-11052025_091151.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000007/form4-11052025_091151.xml","form_type":"4"}},{"id":1022432,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":43000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":9,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022431,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":48000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":8,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022430,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":false,"shares":5000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017, and is now fully vested."}],"balance_after":53000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":5000},"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":7,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022429,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10,"value":50000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022428,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10,"value":50000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022427,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"sale","planned":true,"acquired":false,"shares":5000,"price":10,"value":50000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":139187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022426,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":144187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022425,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":139187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1022424,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2025-10-07T20:13:05.000Z","date":"2025-10-03","kind":"exercise","planned":true,"acquired":true,"shares":5000,"price":2.5,"value":12500.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001259393-25-000005","document":"form4-10072025_081001.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000125939325000005/form4-10072025_081001.xml","form_type":"4"}},{"id":1320024,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2024-12-31T21:23:50.000Z","date":"2021-09-30","kind":"grant","planned":false,"acquired":true,"shares":160000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The option grant was approved by the Board of Directors on September 10, 2021, subject to approval by the stockholders of the Issuer with respect to certain amendments to the Issuer's Amended and Restated 2005 Stock Incentive Plan, which was approved on September 30, 2021."},{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The option will vest and become exercisable over four years at the rate of 1/48th of the total shares each month following September 1, 2021, subject to continued employment or service."}],"balance_after":160000,"derivative":{"exercise_price":11.36,"expiration_date":"2031-09-01","underlying":"Common Stock","underlying_shares":160000},"source":{"system":"sec-edgar","filing":"0001104659-24-132864","document":"tm2431954-4_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924132864/tm2431954-4_4seq1.xml","form_type":"4"}},{"id":1334402,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2024-12-13T00:58:55.000Z","date":"2024-12-09","kind":"grant","planned":false,"acquired":true,"shares":26000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F1","text":"The option will vest and become exercisable on September 1, 2025, subject to continued employment service with eGain Corporation."}],"balance_after":26000,"derivative":{"exercise_price":5.71,"expiration_date":"2034-12-09","underlying":"Common Stock","underlying_shares":26000},"source":{"system":"sec-edgar","filing":"0001104659-24-128127","document":"tm2430970-2_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924128127/tm2430970-2_4seq1.xml","form_type":"4"}},{"id":1354913,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2024-11-22T21:54:28.000Z","date":"2024-11-21","kind":"sale","planned":true,"acquired":false,"shares":1461,"price":5.01,"value":7319.61,"ownership":{"direct":true},"footnotes":[{"field":"shares","element":"transactionShares","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-24-122143","document":"tm2429330-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924122143/tm2429330-1_4seq1.xml","form_type":"4"}},{"id":1414428,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2024-09-05T20:14:47.000Z","date":"2024-09-04","kind":"exercise","planned":true,"acquired":false,"shares":22000,"price":0,"value":0.0,"ownership":{"direct":true},"balance_after":0,"derivative":{"exercise_price":6.29,"exercise_date":"2018-09-11","expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":22000},"source":{"system":"sec-edgar","filing":"0001104659-24-097379","document":"tm2423427-1_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924097379/tm2423427-1_4seq1.xml","form_type":"4"}},{"id":1414427,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2024-09-05T20:14:47.000Z","date":"2024-09-04","kind":"sale","planned":true,"acquired":false,"shares":22000,"price":6.5371,"value":143816.2,"ownership":{"direct":true},"footnotes":[{"field":"shares","element":"transactionShares","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $6.45 to $6.68. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."},{"field":"balance_after","element":"sharesOwnedFollowingTransaction","label":"F2","text":"Includes 1,461 restricted stock units granted pursuant to eGain's Amended and Restated 2005 Stock Incentive Plan on November 10, 2023."}],"balance_after":130648,"source":{"system":"sec-edgar","filing":"0001104659-24-097379","document":"tm2423427-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924097379/tm2423427-1_4seq1.xml","form_type":"4"}},{"id":1414426,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2024-09-05T20:14:47.000Z","date":"2024-09-04","kind":"exercise","planned":true,"acquired":true,"shares":22000,"price":6.29,"value":138380.0,"ownership":{"direct":true},"footnotes":[{"field":"shares","element":"transactionShares","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on March 8, 2024."},{"field":"balance_after","element":"sharesOwnedFollowingTransaction","label":"F2","text":"Includes 1,461 restricted stock units granted pursuant to eGain's Amended and Restated 2005 Stock Incentive Plan on November 10, 2023."}],"balance_after":152648,"source":{"system":"sec-edgar","filing":"0001104659-24-097379","document":"tm2423427-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465924097379/tm2423427-1_4seq1.xml","form_type":"4"}},{"id":1742780,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2023-11-15T02:45:33.000Z","date":"2023-11-10","kind":"grant","planned":false,"acquired":true,"shares":1461,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"shares","element":"transactionShares","label":"F1","text":"Represents restricted stock units granted pursuant to eGain's Amended and Restated 2005 Stock Incentive Plan on November 10, 2023. The restricted stock units vest on November 15, 2024, subject to continued service with the issuer through such vesting date."}],"balance_after":130648,"source":{"system":"sec-edgar","filing":"0001104659-23-118337","document":"tm2330774-3_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465923118337/tm2330774-3_4seq1.xml","form_type":"4"}},{"id":2566522,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":22000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2566521,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":58000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2566520,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"sale","acquired":false,"shares":2000,"price":11.04,"value":22080.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $11.00 to $11.15. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2566519,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"sale","acquired":false,"shares":3000,"price":11.05,"value":33150.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $11.00 to $11.15. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2566518,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2566517,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-09-17T20:01:20.000Z","date":"2021-09-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-116886","document":"tm2127308-3_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921116886/tm2127308-3_4seq1.xml","form_type":"4"}},{"id":2598517,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F5","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":25000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2598516,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":60000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2598515,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"sale","acquired":false,"shares":2000,"price":10.99,"value":21980.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.88 to $11.13. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2598514,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"sale","acquired":false,"shares":3000,"price":10.99,"value":32970.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $10.87 to $11.13. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2598513,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2598512,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-08-18T20:00:48.000Z","date":"2021-08-16","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-107319","document":"tm2125377-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921107319/tm2125377-1_4seq1.xml","form_type":"4"}},{"id":2630956,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F5","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":28000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2630955,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":62000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2630954,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"sale","acquired":false,"shares":2000,"price":10.79,"value":21580.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.61 to $10.98. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2630953,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"sale","acquired":false,"shares":3000,"price":10.79,"value":32370.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents actual price. These shares were sold in multiple transactions ranging in price from $10.61 to $10.97. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2630952,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2630951,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-07-19T20:01:43.000Z","date":"2021-07-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-093443","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921093443/a4.xml","form_type":"4"}},{"id":2664576,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F5","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":31000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2664575,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":64000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2664574,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"sale","acquired":false,"shares":2000,"price":10.71,"value":21420.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.64 to $10.95. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2664573,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"sale","acquired":false,"shares":3000,"price":10.7,"value":32100.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.63 to $10.95. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2664572,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2664571,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-06-17T20:01:07.000Z","date":"2021-06-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-082580","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921082580/a4.xml","form_type":"4"}},{"id":2706133,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F5","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":34000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2706132,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":66000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2706131,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"sale","acquired":false,"shares":2000,"price":10.42,"value":20840.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.25 to $10.67. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2706130,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"sale","acquired":false,"shares":3000,"price":10.43,"value":31290.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.24 to $10.69. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2706129,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2706128,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-05-19T20:00:49.000Z","date":"2021-05-17","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-069303","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921069303/a4.xml","form_type":"4"}},{"id":2739874,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-04-26T20:01:18.000Z","date":"2021-04-22","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F2","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":37000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-054889","document":"tm2113951-1_4seq1.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921054889/tm2113951-1_4seq1.xml","form_type":"4"}},{"id":2739873,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-04-26T20:01:18.000Z","date":"2021-04-22","kind":"sale","acquired":false,"shares":3000,"price":10,"value":30000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-054889","document":"tm2113951-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921054889/tm2113951-1_4seq1.xml","form_type":"4"}},{"id":2739872,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-04-26T20:01:18.000Z","date":"2021-04-22","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-054889","document":"tm2113951-1_4seq1.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921054889/tm2113951-1_4seq1.xml","form_type":"4"}},{"id":2745843,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-04-19T20:00:38.000Z","date":"2021-04-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":68000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-051940","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921051940/a4.xml","form_type":"4"}},{"id":2745842,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-04-19T20:00:38.000Z","date":"2021-04-15","kind":"sale","acquired":false,"shares":2000,"price":9.76,"value":19520.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $9.73 to $9.81. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-051940","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921051940/a4.xml","form_type":"4"}},{"id":2745841,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-04-19T20:00:38.000Z","date":"2021-04-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-051940","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921051940/a4.xml","form_type":"4"}},{"id":2783666,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F5","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":40000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2783665,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":70000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2783664,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"sale","acquired":false,"shares":2000,"price":10.35,"value":20700.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F3","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.25 to $10.51. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2783663,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"sale","acquired":false,"shares":3000,"price":10.35,"value":31050.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $10.26 to $10.51. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2783662,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2783661,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-03-17T20:06:34.000Z","date":"2021-03-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-037684","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921037684/a4.xml","form_type":"4"}},{"id":2851607,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":43000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2851606,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":72000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2851605,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"sale","acquired":false,"shares":2000,"price":12.54,"value":25080.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $12.24 to $12.82. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2851604,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"sale","acquired":false,"shares":3000,"price":12.55,"value":37650.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $12.24 to $12.82. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2851603,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2851602,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-02-18T21:01:05.000Z","date":"2021-02-16","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-025192","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921025192/a4.xml","form_type":"4"}},{"id":2902996,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":46000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2902995,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":74000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2902994,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"sale","acquired":false,"shares":2000,"price":11.39,"value":22780.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.30 to $11.50. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2902993,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"sale","acquired":false,"shares":3000,"price":11.38,"value":34140.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.30 to $11.50. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2902992,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2902991,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2021-01-20T21:02:04.000Z","date":"2021-01-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-21-005818","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465921005818/a4.xml","form_type":"4"}},{"id":2940742,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":49000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2940741,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":76000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2940740,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"sale","acquired":false,"shares":2000,"price":11.55,"value":23100.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.40 to $11.64. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2940739,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"sale","acquired":false,"shares":3000,"price":11.52,"value":34560.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.40 to $11.64. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2940738,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2940737,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-12-17T21:00:33.000Z","date":"2020-12-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-20-136819","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920136819/a4.xml","form_type":"4"}},{"id":2975881,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":52000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":2975880,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":78000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":2975879,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"sale","acquired":false,"shares":2000,"price":11.37,"value":22740.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.07 to $11.60. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":2975878,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"sale","acquired":false,"shares":3000,"price":11.37,"value":34110.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $11.07 to $11.60. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":2975877,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":2975876,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-11-18T21:00:32.000Z","date":"2020-11-16","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-20-126835","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920126835/a4.xml","form_type":"4"}},{"id":3004375,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"exercise","acquired":false,"shares":3000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F4","text":"The options, representing a right to purchase a total of 75,000 shares, became exercisable beginning on September 11, 2014 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":55000,"derivative":{"exercise_price":6.29,"expiration_date":"2024-09-11","underlying":"Common Stock","underlying_shares":3000},"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":6,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}},{"id":3004374,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Employee Stock Option (right to buy)","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"exercise","acquired":false,"shares":2000,"price":0,"value":0.0,"ownership":{"direct":true},"footnotes":[{"field":"derivative.exercise_date","element":"exerciseDate","label":"F3","text":"The options, representing a right to purchase a total of 112,000 shares, became exercisable beginning on September 19, 2017 over four years at a rate of 1/48th of the total shares each month."}],"balance_after":80000,"derivative":{"exercise_price":2.5,"expiration_date":"2027-09-19","underlying":"Common Stock","underlying_shares":2000},"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"derivative","row_type":"transaction","position":5,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}},{"id":3004373,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"sale","acquired":false,"shares":2000,"price":18.11,"value":36220.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $17.57 to $18.64. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":129187,"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":4,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}},{"id":3004372,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"sale","acquired":false,"shares":3000,"price":18.13,"value":54390.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."},{"field":"price","element":"transactionPricePerShare","label":"F2","text":"Represents average price. These shares were sold in multiple transactions ranging in price from $17.57 to $18.64. The reporting person undertakes to provide to the staff of the Securities and Exchange Commission, the issuer or a security holder of the issuer, upon request, full information regarding the number of shares sold at each separate price within the ranges set forth herein."}],"balance_after":131187,"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":3,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}},{"id":3004371,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"exercise","acquired":true,"shares":2000,"price":2.5,"value":5000.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":134187,"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":2,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}},{"id":3004370,"issuer":{"id":6315,"kind":"organization","name":"EGAIN Corp","symbol":"EGAN"},"owners":[{"id":67797,"kind":"person","name":"SMIT ERIC","position":1,"cik":"0001259393","reported_name":"SMIT ERIC","relationship":{"director":false,"officer":true,"ten_percent_owner":false,"other":false,"officer_title":"Chief Financial Officer"}}],"security":"Common Stock","published_at":"2020-10-19T20:00:43.000Z","date":"2020-10-15","kind":"exercise","acquired":true,"shares":3000,"price":6.29,"value":18870.0,"ownership":{"direct":true},"footnotes":[{"field":"date","element":"transactionDate","label":"F1","text":"The sales reported in this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the reporting person on May 29, 2020."}],"balance_after":132187,"source":{"system":"sec-edgar","filing":"0001104659-20-116063","document":"a4.xml","document_sequence":1,"table":"nonDerivative","row_type":"transaction","position":1,"url":"https://www.sec.gov/Archives/edgar/data/1066194/000110465920116063/a4.xml","form_type":"4"}}],"next_cursor":"2020-10-19T20:00:43.000000Z,3004370"}